Frequently Asked Questions
Everything you need to know before creating your song. Still curious? Contact us.
How are the songs created?
Our songwriting process combines your story with modern music production tools. Every song is written from your description — your names, memories, and moments — then reviewed by a real person before delivery. No two songs are ever the same.
How long does delivery take?
Basic orders are delivered within 48 hours. Premium orders get priority processing and often arrive in under 24 hours after you approve your lyrics. Need it today? Express delivers in under 4 hours — approve your lyrics quickly and your songs follow. Express orders are accepted daily between 8 AM and 8 PM ET.
Can I include someone’s name?
Yes — that’s the heart of it. Include their name, nickname, special dates, places, and inside jokes, and we’ll weave them into the song.
Can I choose the music style?
Absolutely. Pick from fourteen styles including Afrobeats, Afropop, Gospel, R&B, Pop, Hip-Hop, Country, Rock, Reggae, Acoustic, Soul, Dance, and Children’s songs — plus voice and mood preferences.
Can I request changes?
All songs are final once produced — there are no revisions or refunds. That’s why every package includes two versions of your song, and why Premium and Express send you the lyrics for approval before production, so the words are exactly right.
What do I receive?
Two versions of your song as high-quality MP4s — each with album-style cover art, ready to play, save, or post anywhere — plus a beautiful shareable song page. Premium and Express orders also include the full written lyrics.
What payment methods do you accept?
We accept credit and debit cards from anywhere in the world, plus Apple Pay, Google Pay, and PayPal. Customers in Kenya can pay with M-Pesa. All payments are processed through secure, PCI-compliant providers — we never store your card details.
Can I share the song online?
Yes. Every song comes with a share page built for WhatsApp, Instagram, TikTok, and Facebook. Personal, non-commercial sharing is always included.
Can businesses use the songs commercially?
Commercial licensing for business promotions and anthems is coming soon. Contact us and we’ll help you with your project directly.
What if I don’t like the song?
Every song is a custom-made creative work, so all sales are final — no revisions or refunds. You’re protected in two ways: every package includes two different versions to choose from, and Premium and Express customers approve their lyrics before production. If a file is technically defective, we’ll re-deliver a working copy.
Are the songs original?
Yes. Every song is an original work created from your story. We never copy existing songs or imitate a specific artist’s voice — describe the sound you want instead, like “powerful female R&B vocals with an uplifting feel.”
Ready to create a song they’ll never forget?
You provide the story. We turn it into a song — delivered within 48 hours.